About

About me

I am an enthusiastic project manager and experienced entrepreneur based in Durham, NC, with an interdisciplinary background in IT & music.

Experienced

Owner | Patterson IT Consulting | 2011-Present

Independent IT consultant specializing in Networking, Procurement, Helpdesk, and Website Development services for nonprofit and small businesses.

Develop and execute project plans and budgets to meet client needs and expectations across a variety of industries including finance, travel, hospitality, entertainment, and non-profit foundations.
Streamline IT services, including procurement, maintenance, security, and regulatory compliance.
Identify client goals and provide strategic advice how to achieve objectives through a combination of website functionality, social media, and email marketing.

Owner | Patterson Pipe Organ Co. | 2017-Present

Founded and manage a rapidly growing pipe organ maintenance and restoration business.

Own full project scopes from initiation to close including client relationship and stakeholder management.
Prepare client proposals that include scope, budget, and timelines and communicate regular status updates to stakeholders.
Employ teams of up to 10 professionals to support project deliverables, both short- and long-term.

Maintain a 98% client retention rate and new business referrals from customer satisfaction and project success.
Managed 8 major restoration projects from initiation through close with budgets ranging up to $100,000.

Tech. Project Management Bootcamp | UNC – Chapel Hill | 2021-2022

An 18-week project-based course providing hands-on training in Waterfall, Agile, and Hybrid methodologies. Curriculum included: Budget, Procurement, Stakeholder Management, Work Breakdown Structure (WBS), Scrum and Kanban Frameworks, Story Point Estimation, Scrum Ceremonies, Sprint & Backlog Management.

Tech Project Management Bootcamp

An 18-week project-based course providing hands-on training in Waterfall, Agile, and Hybrid methodologies. Curriculum included: Budget, Procurement, Stakeholder Management, Work Breakdown Structure (WBS), Scrum and Kanban Frameworks, Story Point Estimation, Scrum Ceremonies, Sprint & Backlog Management.

Agile/Scrum Project | Developed an e-commerce website: Set up project in Jira and Confluence, wrote epics and user stories, planned and executed sprint, and led all Scrum ceremonies.

Waterfall Software Project | CRM Implementation: Executed project with required artifacts while mitigating risks and maintained project timeline.

Hybrid Agile Kanban Project: Led project from initiation to close while combining Agile with Kanban and Waterfall methodologies for the incremental development and testing phase.

Process Improvement Project: Analyzed and cleaned up existing, poorly planned project artifacts to write requirements in a chosen software development life cycle (SDLC) methodology.

Educated

Master of Arts in Liberal Studies | Duke University | 2015

Thesis Publication: The Duke Aeolian Organ – The Journey of an American Musical Instrument